About Aorangi Debt Collection

We've been around a long time and know debt recovery, having commenced business in the 1980's. Operating throughout New Zealand and Australia,  Aorangi's Vision is 'to be recognised as the most respectful, professional and successful debt recovery service in Australasia'.  From 1 May 2022, we welcome Credit Services (NZ) Ltd to our business.

Our Mission Statement:

The Aorangi Debt Collection team, as an extension of your business, will provide respectful, superior, professional debt recovery services that will deliver mutually beneficial outcomes.

 Our Process

Time is money – the Aorangi team have the time, skills and sophisticated technology in place to recover your money.

We offer a full range of in-house services including, but not limited to debt recovery, credit enquiries, personal visits, document serving, legal document preparation and advice, Civil legal action including Disputes Tribunal, liquidations and bankruptcies.

The Aorangi team follow a process that works; we have been doing this for a long time, which is why we consistently achieve a substantially higher than average collection rate for our clients.

All monies collected on behalf of our clients are paid out on the first working day of the new month post recovery, a statement detailing the collections is sent to a dedicated email address.  Commission is deducted from all payments received.

We charge a small fee, per account loaded, to cover all office based services such as telephone calls, postage, texts and letters. This is payable on all accounts, regardless of our success. Clients are liable for disbursements charged for personal/field visits, debtor default registration, skip tracing, address monitoring, legal action etc. NB: These are never incurred without your approval.

Clients with appropriate terms and conditions, agreed to by their clients/customers, can add the collection costs to the debt.  Aorangi will make every effort to recover these, reimbursing you the commission charged.

Clients load debts via the Website, Online Portal or via a collection form.  In addition, clients with larger ledgers load debt via a csv file.

Instant access via our secure Online Tool keeps our clients abreast of their recoveries through real-time reporting. In addition, you receive regular updates from our staff, they are always available to provide you with any information you may require.

It couldn't be simpler - 'no recovery, no commission payable'

Our professionalism - we are an extension of your business

Aorangi has been providing professional, efficient and successful debt recovery services since 1974.  We’re a neutral third party acting as a buffer between you and the debtor; you preserve the relationship with your customer; we remove the negativity of debt recovery and the time consuming process of recovering it from your business allowing you to focus on just that - your business.

Two team members from within Aorangi hold the positions of Southern Regional Director and Committee Member for the New Zealand Credit and Finance Institute (NZCFI).

The way in which our team approach and respond to the debtors makes us different

We manage the process with respect - we don’t give up!

Meet the team

Managing Director Cathy,  purchased the company in February 2016 having previously owned a recovery agency.  This experience, coupled with appointments in various Management roles in Australasia has enabled Cathy to bring a wealth of knowledge and professionalism to the business.  Cathy’s team augment her vision with their extensive industry specific skills, never give up attitude and desire to “right the wrongs”, all in a highly skilled and respectful manner.

Our team are extremely knowledgeable, professional Recoveries Managers with an average of 20 year’s debt recovery experience.   They’re tenacious and driven, they have a strong desire to achieve results for their clients and know how to communicate to achieve a positive outcome.

Aorangi offer an in-house Legal service with Registered Legal Executive and Legal Executive available for advice for any debt related matter, including assistance with all civil legal services via the District and High Courts.  Aorangi offer bankruptcy and liquidation services, keeping costs to a minimum for you.

Our team are trained not to give up; they’re tenacious
and driven to achieve results for our clients.


Contact us today to discuss your individual needs
'no recovery, no commission payable, no risk'